Oaks Solicitors is registered with the United Kingdom’s Information Commissioner as a controller of personal data for the purpose of Data Protection laws under ICO registration number Z1138685.

At Oaks Solicitors we aim to both respect and protect your privacy.

This privacy policy sets out how Oaks Solicitors obtain, store and use your personal data which are collected from you either through our website or when you instruct us directly.

Information that we collect about you

The personal information we collect may include:

• basic contact details (such as your title, name, postal address, email address and telephone number)
• financial information
• ID documents and background information
• any other information and records you may provide to us

How your personal information may be collected

We collect or obtain your information:

• when you contact us directly or through the course of taking instructions and providing you legal advice
• from the use of our website

How we use the personal information we collect

• to perform our obligations under the contract we have entered with you
• to comply with the law and/or regulation
• to protect yours or someone else’s interests
• to pursue our legitimate interests (or those of a third party) to provide you with advice and assistance and to enable us to carry out our matters or in facilitating and enabling the management of all matters relating to our business, but only where your interests and fundamental rights do not override those interests
• we may need you to consent to the use of your personal information and that you have not subsequently withdrawn your consent
• where required in the public interest

** It should be noted that failure to provide your personal information may result in Oaks Solicitors being unable to perform our contractual duties.

Sharing your information

Oaks Solicitors will not sell or rent your user information to anyone.

Oaks Solicitors may share your personal information with third parties, where it is reasonably necessary to provide a service to you.

This may include:

• Regulatory bodies (such as law enforcement or SRA)
• Third parties relevant to the service we provide (such as barristers, experts and mediators)
• Third party agents, suppliers and contractors (such as IT and website hosting)
• Exercise or defence of a legal and equitable claim (such as an employment/discrimination case or an alternative dispute resolution process)

International Transfer and storage of information

If Oaks Solicitors are required to transfer personal information outside the EEA or internationally, there will be an adequate level of protection as required by Data Protection laws. Any personal information accessed by third parties will only be done so with your consent, on our instructions and in the agreement that your personal information will continue to be kept secure, protected and confidential.

Your choices and rights

With regards to your personal information and in certain circumstances, you have the right to:

• Access your information
  You are entitled to request access to the personal information we hold about you (known as a ‘data subject access request’). You are entitled to receive a copy of the personal information we hold about you and to check that it is being lawfully processed.
• Correct your information
  If the information we hold for you is incomplete or incorrect, you have the right to request a correction.
• Request erasure
  In circumstances where there are no reasons for continuing the processing of your personal information, you are able to request the removal or deletion of the personal information. Please note that there may be circumstances where we are legally entitled to retain your personal information.
• Object to processing
  Where the firm wishes to use personal information for marketing purposes, you have the right to object to such processing.
• Request the restriction of processing
  You are entitled to request for a suspension for the processing of your personal information, for example, if you are awaiting the reasons for the processing of the information or require us to establish its accuracy.
• Transfer your personal information
  You are able to request the transfer of your personal information to another party.
• Complaints
  If you feel that your rights have been infringed by Data Protection laws, you have the right to lodge a complaint to the Information Commissioner’s Office (ICO)

How to contact us and other important information

• If you would like further information on the collection, use and disclosure of your personal information or to update, review, verify, correct or request erasure of your personal information, you can do so by writing to us at: info@oakssolicitors.com
• There is no fee payable for these rights
• We retain your personal information for a minimum of six years.
• We reserve the right to revise this policy or any part of it from time to time in line with legislation. We recommend that you revert to this website for any policy changes.